Affiliated Foods Fork Lift Application Case Study

Affiliated Foods is a leading wholesale distribution cooperative that supplies more than 700 member grocery stores & restaurants in Texas, Oklahoma, & five other states.

Business Challenges & Goals

Business Challenges

  • Business growth created increase in volume & inventory, magnifying existing problems
  • Existing paper system was chaotic and messy
  • Harsh environments - refrigerator & freezer areas in the DC as well as extreme outdoor weather 


  • Improve shipping accuracy to 700+ customer stores
  • Increase fork truck worker productivity
  • Timely dock door turn to avoid carrier delays

Vocollect Solution & Results

Fork Truck: Put-away & Replenishment
Piece & Case Picking
Backstocking: Replenishment of Piece Picking Locations

Real time interface with AquiTec WMS
Vocollect VoiceDirect®, Talkman® T2 Mobile Computing Devices, Standard SR-20 Headsets, and SR-30 Freezer Rated Headsets

Accuracy improved to 99.75%
Productivity in fork applications increased by 24%
Fork truck driver staff reduced by 16%
Clerical & support staff reduced by 37%
Training time reduced by 66% - From three days to one
Staff turnover rate reduced by 66%

Customer Quote

“Interleaving gave us the capability for one fork driver to do multiple applications. Let downs, put-aways, as well as slot moves...without going back to the dock.”
Kevin Fortenberry, IT Operations Manager
Affiliated Foods

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